The Elden Galleria Frequently Asked Questions

Yes, The Elden Galleria has an on-site maintenance team, allowing the community to respond quickly to service requests and handle urgent issues with minimal delay.

Residents can submit a maintenance request online through the resident portal, by phone, or in person at the leasing office. Online requests are the fastest way to ensure an issue is received and assigned quickly.

Yes, emergency maintenance is available 24 hours a day, 7 days a week at The Elden Galleria. After the leasing office closes, call and follow the prompts to reach the on-call maintenance team, since portal requests aren't monitored outside business hours.

Most routine maintenance requests at The Elden Galleria are completed within 24 to 72 hours. Timing can vary based on the issue and parts availability, though the team aims to complete all requests as quickly as possible.

Emergency maintenance at The Elden Galleria includes no heat below 60 degrees, no air conditioning above 85 degrees, overflowing toilets, active leaks or flooding, broken entry door locks, electrical hazards, and fire safety concerns. Call the leasing office and follow the prompts to reach the on-call team.

No, most routine maintenance services at The Elden Galleria are included as part of your residency at no extra cost. Charges may apply for damage beyond normal wear, resident-caused repairs, lockouts, or other special service requests.

The Elden Galleria offers a resort-style saltwater pool, a rooftop lounge with stunning views, and a Full Swing Golf Suite for residents who want more than the standard amenity package. The community also includes a state-of-the-art fitness center, yoga studio, theater room, clubhouse with billiards, fire pits, turf courtyards, and a 24-hour business center. Explore the full amenity list to see photos before your visit.

The Elden Galleria's pool deck is open daily from 8:00 AM to 10:00 PM.

Yes, The Elden Galleria features a fully equipped fitness center with cardio equipment, strength training machines, and open space for stretching and functional training. Take a look at the fitness center and other amenities before scheduling your tour.

Amenities at The Elden Galleria are included through a monthly amenity package that's part of your regular monthly charges. Check the Community Fee Guide for a complete overview of current fees and inclusions.

Some amenities at The Elden Galleria are available 24 hours a day, including the fitness center, business center, and Luxer One package lockers. Other amenities may have set operating hours, so check with the leasing office for specifics.

Yes, residents can share community amenities with guests. Each apartment is permitted up to two guests at a time, and guests must be accompanied by a resident while using the amenities.

The pool at The Elden Galleria is open year-round, but it is not heated, so water temperatures naturally fluctuate with the seasons.

Yes, The Elden Galleria features the Akers Mill Courtyard with a covered pavilion area, along with a pool courtyard offering lounge swings, grilling stations, and additional outdoor seating throughout the community.

Apartment homes at The Elden Galleria include open-concept layouts, stainless steel appliances, and quartz countertops, depending on the floor plan. Homes also feature an in-unit washer and dryer, spacious closets, and balconies or patios. Browse photos of these finishes to see the features in each home.

Yes, every apartment home at The Elden Galleria includes GE energy-efficient washer and dryer appliances, provided in either a side-by-side or stacked configuration depending on the floor plan.

The Elden Galleria kitchens include GE energy-efficient refrigerators, glass-top ranges and ovens, microwaves, dishwashers, and garbage disposals, all in modern stainless steel. Select apartment homes also feature a built-in wine refrigerator.

Yes, every apartment home at The Elden Galleria includes both heating and air conditioning. Each home also features a Nest smart thermostat so residents can easily adjust and manage their temperature settings.

Yes, every apartment home at The Elden Galleria features generously sized walk-in closets with custom built-in organization systems, including open shelving and hanging rods. See photos of the closet systems before choosing a floor plan.

The Elden Galleria offers studio, one-bedroom, two-bedroom, and three-bedroom apartment homes, each with modern finishes and well-appointed living spaces. Compare all available floor plans to find the layout that best fits your lifestyle.

Yes, The Elden Galleria is an Instant-On community with high-speed internet available in every apartment home. Residents can choose Xfinity, AT&T, or Google Fiber, and each home comes pre-equipped with an AT&T and Xfinity modem for quick setup.

All fees and services are clearly outlined in our Community Fee Guide, including mandatory fees, utilities, optional add-ons, along with fee attributes such as whether the charges are by unit or by tenant, how frequently they are billed, and whether they are paid to third-party providers. You can find it on our floor plan page, or our team would be happy to provide a copy during your visit to the leasing office!

Yes, The Elden Galleria offers app-based smart home technology, letting residents unlock their apartment and community amenities, grant guest access, retrieve package lockers, control their thermostat, and monitor select appliance functions, all from one app.

You can apply for an apartment at The Elden Galleria directly through the website using the secure online application. If you prefer, you can also visit the leasing office, where the team will guide you step-by-step and answer any questions during the process.

We do not have a specific minimum credit score requirement. Each application is evaluated against consistent criteria, taking into account credit history, income, and rental history.

Yes, we may accept co-signers or guarantors to help applicants meet qualification requirements. Please contact the leasing office for specific guidelines.

Applicants are typically required to provide a valid government-issued ID, proof of income, and any additional documentation needed for screening. Requirements may vary depending on your application and property location, and our leasing team will guide you through exactly what is needed.

If your application is not approved, you will be notified with the reason in accordance with screening guidelines. In some cases, you may have the option to provide additional information or reapply. Our leasing team is available to help you understand next steps.

Yes, The Elden Galleria works with approved corporate housing and relocation providers who lease apartment homes within the community. Contact the leasing office to discuss your specific needs and available options.

All fees and services are clearly outlined in our Community Fee Guide, including mandatory fees, utilities, optional add-ons, along with fee attributes such as whether the charges are by unit or by tenant, how frequently they are billed, and whether they are paid to third-party providers. You can find it on our floor plan page, or our team would be happy to provide a copy during your visit to the leasing office!

For a full breakdown of what's included and any additional charges, please refer to our Community Fee Guide on the floor plan page, or our team would be happy to provide a copy during your visit.

All fees and services are clearly outlined in our Community Fee Guide, including mandatory fees, utilities, optional add-ons, along with fee attributes such as whether the charges are by unit or by tenant, how frequently they are billed, and whether they are paid to third-party providers. You can find it on our floor plan page, or our team would be happy to provide a copy during your visit to the leasing office!

Yes, renter's insurance is required for all residents at The Elden Galleria, with a minimum of $100,000 in personal liability coverage, and all leaseholders must be listed on the policy. Coverage for personal belongings isn't required but is strongly recommended.

Rent is typically due on the first day of each month.

Yes, late fees may be charged if rent is not received by the due date.

Yes, a security deposit is required at the time of move-in. The amount varies based on several factors, such as unit price, lease term, or property location. For specific deposit details, please refer to our Community Fee Guide on the floor plan page, or our team would be happy to provide more information during your visit.

Prior to move-in, residents are responsible for setting up any utilities that are not included in the rent. Our team will provide you with a list of utility providers and setup instructions as part of your move-in paperwork. If you have any questions, our leasing office is always happy to help.

The Elden Galleria is an Instant-On community, so residents can choose Xfinity or AT&T for internet and cable, and Google Fiber is also available. Every home comes pre-equipped with an AT&T and Xfinity modem for a quick setup.

Utility responsibilities can vary depending on the apartment home and community. For full details on what's included in rent and what's billed to the resident, check out our Community Fee Guide on the floor plan page, or stop by the leasing office and we'll be happy to walk you through it!

When moving in or out of The Elden Galleria, residents need to contact Georgia Power directly to start or stop electric service. We recommend scheduling transfers in advance to avoid any service interruptions during the move.

Yes, high-speed internet is available in every apartment home at The Elden Galleria through approved providers. Speeds and service plans vary by provider and package selection.

Yes, water usage at The Elden Galleria is measured through an individual sub-meter in each apartment home, so residents are billed based on their actual consumption. The monthly bill also includes a proportional share of certain common-area utility expenses.

Yes, The Elden Galleria offers reserved parking as well as EV charging stations for residents. Availability, locations, and fees vary, so contact the leasing office for current options.

Yes, The Elden Galleria is close to several CobbLinc and MARTA bus stops serving the Cumberland and Galleria area. Residents can access the Cumberland Transfer Center, which connects throughout Cobb County and to MARTA rail stations in Midtown Atlanta.

Yes, guest parking is available for visitors at The Elden Galleria. Designated guest spaces are located on the first floor of the parking garage. Check with the leasing office to confirm current guest parking policies.

Yes, general parking requires a one-time $100 registration fee per vehicle at move-in, with one vehicle permitted per leaseholder. Reserved parking is available for $100 a month, and each additional vehicle beyond the one allotted costs $50 a month.

Yes, The Elden Galleria offers complimentary bike racks throughout the parking garage on a first-come, first-served basis. Residents who want a dedicated space can reserve one in the climate-controlled, indoor bike storage area for an additional fee.

The Elden Galleria is less than a mile from both I-75 and I-285. Visitors on I-75 can use Exit 258 at Cumberland Boulevard, while those on I-285 can use Exit 19 at Cobb Parkway or Exit 20 at Interstate North Parkway. Major highways put Downtown Atlanta, Midtown, Buckhead, and Hartsfield-Jackson Atlanta International Airport just minutes away.

Yes, The Elden Galleria sits in the vibrant Cumberland/Galleria area with easy access to premier shopping, dining, entertainment, and nightlife, including The Battery Atlanta, Truist Park, Cobb Galleria Centre, and Cumberland Mall.

Not at all! Tours are completely complimentary. We'd love the opportunity to show you around our community and help you find the perfect apartment home. Please bring a valid government-issued photo ID for each person touring. You can schedule a tour online or contact our leasing office, and we'll be happy to assist you.

Our leasing team is available to assist residents during office hours. You can stop by the leasing office, call, or email us anytime with questions or concerns.

The Elden Galleria is located at 800 Galleria Parkway SE, Atlanta, GA 30339, near the intersection of Akers Mill Road and Galleria Parkway. The leasing office is on the first floor and easy to find from the main entrance, with detailed directions available if needed.

Yes, The Elden Galleria offers virtual and video tours for added convenience.

The Elden Galleria's leasing office is open Monday through Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. The office is closed on Sundays, and the final tour of the day starts one hour before closing.

You can contact The Elden Galleria leasing office by phone, email, or through the contact form on our website. The team is available to answer questions, provide details, and help you schedule a tour.

The Elden Galleria is located within the Cobb County School District and is currently zoned for Brumby Elementary School, East Cobb Middle School, and Wheeler High School. Since zoning can change, residents should confirm current assignments directly with the district.

The Elden Galleria is located in the Cumberland/Galleria neighborhood of Atlanta, one of the area's premier destinations for shopping, dining, entertainment, and business. Residents are close to The Battery Atlanta, Truist Park, Cobb Galleria Centre, and Cumberland Mall, with convenient access to I-75 and I-285.

The Elden Galleria is just minutes from Publix, Costco, Sprouts, Cumberland Mall, and The Battery Atlanta, along with numerous dining options ranging from casual eateries to upscale restaurants and popular coffee shops nearby.

Downtown Smyrna and the Smyrna Market Village are less than 10 minutes from The Elden Galleria, offering locally owned restaurants, boutiques, and community events year-round. Residents also enjoy quick access to Buckhead, Midtown, and Downtown Atlanta via I-75 and I-285.

Residents at The Elden Galleria have access to an extensive selection of restaurants, bars, breweries, and entertainment venues just minutes away, including The Battery Atlanta and Downtown Smyrna, offering everything from casual dining and craft cocktails to live music and sporting events.

The Elden Galleria offers convenient access to the Chattahoochee River National Recreation Area, Cochran Shoals Trail, Rotten Wood Creek Trails and the Silver Comet Connector, giving residents plenty of options for running, cycling, and enjoying nature close to home.

Yes, The Elden Galleria is near Kennesaw State University, Life University, and Chattahoochee Technical College, with Georgia Tech, Georgia State University, Emory University, and Clark Atlanta University all easily accessible via I-75 and I-285.

The Elden Galleria allows up to two pets per apartment home. Residents should contact the leasing office for specific policy details and any limitations.

Breed and size restrictions apply at The Elden Galleria in accordance with community policy and local regulations. Contact the leasing team for the most current breed and size guidelines before bringing a pet to tour.

Yes, The Elden Galleria charges a one-time pet fee and monthly pet rent. Check the Community Fee Guide for current pricing and a complete breakdown of pet-related costs.

Yes, The Elden Galleria offers a dog park, a pet wash station, and pet pickup stations, making it easy to care for pets and enjoy outdoor time together.

Yes, The Elden Galleria is close to a variety of pet services, including veterinary clinics, grooming salons, pet supply stores, and boarding facilities throughout the Cumberland and Smyrna areas.

Yes, The Elden Galleria has a designated loading dock for moving trucks within the community, designed to make the move-in process more efficient.

Yes, while elevators can't be reserved exclusively for move-ins, The Elden Galleria offers complimentary loading dock reservations that help manage move-in scheduling and reduce congestion. Contact the leasing office in advance to reserve your preferred loading dock time.